1. Information We Collect

We collect various types of information to improve your experience and maintain the integrity of our platform.

• Personal Information
  • Full name, age, gender, and other profile details.
  • Contact information, such as your email address and/OR phone number.
  • Profile photos, videos, and other media you upload to your account.
  • Location data (if location services are enabled).
• Non-Personal Information
  • Device information: model, operating system, app version, and browser type.
  • Log data: IP address, timestamps, app usage statistics, and crash reports.
  • Behavioral data: interactions within the app, such as swipes, chats, and matches.
• Sensitive Information
  • Sexual orientation, relationship preferences, and gender identity (optional).
  • Biometric data (e.g., photos or facial recognition) for profile verification.
• Payment Information
  • Credit/debit card details or other payment data for premium features and subscriptions or other method. (Managed securely via third-party payment processors.)
• Information from Third-Party Services
  • Data from linked accounts (e.g., Facebook, Google, Instagram, Pinterest etc) for login or profile creation if any.
• User-Generated Content
  • Messages, posts, and media shared through chats or public profiles.
  • Feedback, reviews, or surveys submitted through the app.

2. How We Use Your Information

Your information is used to:

• Provide matchmaking and social connection services through AI/ML algorithms.
• Customize your app experience based on preferences and usage behavior.
• Facilitate communication between users through in-app chat and video features.
• Ensure safety and compliance through profile verification and moderation.
• Send notifications, updates, and promotional offers (if opted-in).
• Conduct analytics to improve app performance, user engagement, and feature development.
• Prevent, detect, and respond to potential fraud, abuse, or Terms of Service violations.

3. Sharing Your Information

• With Other Users
  • Profile details, such as photos, name, and interests, are visible to potential matches.
  • Personal information (e.g., email, phone number) is never shared unless explicitly disclosed by you.
• With Third-Party Service Providers
  • Payment processors for managing transactions.
  • Analytics tools for monitoring app performance and user behavior.
  • Cloud hosting services for secure data storage.
• Sensitive Information
  • Sexual orientation, relationship preferences, and gender identity (optional).
  • Biometric data (e.g., photos or facial recognition) for profile verification.
• Legal Requirements
  • To comply with court orders, subpoenas, or other legal processes.
  • To cooperate with law enforcement in investigations related to illegal activities.
• During Business Transactions
  • If Robosmy is involved in a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity.

4. Your Privacy Choices and Controls

We empower you to manage your privacy:

• Profile Settings: Control the visibility of your profile and who can contact you.
• Notification Preferences: Enable or disable push notifications for matches, chats, and updates.
• Account Deletion: Permanently delete your account and associated data via the app’s settings.
• Location Services: Disable location tracking through your device’s settings at any time.

5. Data Protection Measures

At Robosmy, we implement strict security measures to protect your data:

• Encryption: Data is encrypted during transmission (e.g., HTTPS) and at rest.
• Secure Servers: Data is stored on secure, regularly monitored servers.
• Access Control: Limited access to personal data for authorized personnel only.
• Regular Audits: Security systems are reviewed and updated regularly to address emerging threats.

6. Safety and Security in a Dating Environment

• Profile Verification
  • We encourage users to verify their profiles for added authenticity and trust. Verified profiles are marked within the app for easy identification.
• Reporting and Blocking
  • If you encounter inappropriate behavior, you can block or report users and content directly through the app. Our moderation team will investigate and take action promptly.
• Guidelines for Meeting Safely
  • Always meet in public places for the first few interactions.
  • Inform friends or family about your plans and location.
  • Avoid sharing sensitive personal or financial information.
• Awareness of Scams
  • Be cautious of individuals asking for money, personal data, or attempting to engage in suspicious activities. Report such behavior immediately.

7. Use of Cookies and Tracking Technologies

We use cookies to:

• Save your preferences and improve user experience.
• Analyze app performance and user behavior.
• Deliver relevant advertisements (with your consent).
  • You can manage cookies through your device or browser settings.

8. Data Retention and Deletion

We retain your data as long as your account is active or as needed for operational purposes. Deleted accounts are permanently purged from our systems, except where legal obligations require retention.

9. Special Provisions for Minors

Robosmy is designed for users aged 18 and older. We do not knowingly collect or process data from minors. If discovered, such accounts will be terminated, and their data will be deleted.

10. Your Rights and Legal Protections

Depending on your jurisdiction, you may have the following rights:

• Access your data and request a copy.
• Correct or update inaccurate information.
• Delete your account and associated data.
• Object to certain data processing activities.
• To exercise these rights, contact us at admin@smytechnologies.com.

11. Legal Disclaimer

While Robosmy implements strict safety measures, we cannot guarantee complete security in user interactions. Users are advised to exercise caution, especially during in-person meetings. Robosmy is not liable for harm caused by user actions, including but not limited to harassment, scams, or illegal activities.

12. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our services or legal requirements. Continued use of Robosmy constitutes acceptance of the revised policy.

Contact Us

For questions, concerns, or feedback about this Privacy Policy and any other query please contact on
Email: admin@smytechnologies.com